Shipping Policy

1. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• Customized or personalized dresses may take 5–7 business days for processing.

2. Shipping Methods & Delivery Time

• Standard Shipping: 5–10 business days depending on location.
• Expedited Shipping: 2–5 business days (additional charges may apply).
• Delivery times are estimated and may vary due to courier delays or holidays.

3. Shipping Charges

• Shipping fees are calculated at checkout based on weight, size, and destination.
• Free shipping promotions (if any) will be applied automatically during checkout.

4. Order Tracking

• Once your order is shipped, a tracking number will be provided via email.
• You can track your order through the courier’s website for real-time updates.

5. International Shipping

• International orders may incur custom duties, taxes, or import fees, which are the responsibility of the recipient.
• Delivery times for international shipments vary by country and customs processing.

6. Lost or Delayed Shipments

• In case of lost or significantly delayed shipments, contact customer support at marvaniakomal@gmail.com.
• Our team will assist in tracing the order and arranging a replacement if necessary.

7. Address Accuracy

• Please ensure the shipping address provided is complete and correct.
• We are not responsible for delays or non-delivery due to incorrect addresses.